How to request a SIM card replacement on GOMO from eSIM.

As a Gomo user since 2021, sobrang nagustuhan ko talaga ang ‘no expiry data’ offers nila. Currently, I’m using Gomo’s eSim on my iPhone 15 device.

The question is? Kung nawala ang eSim supported device mo or nasira, paano ka makakapag request ng another eSim or physical sim card sa Gomo?

Paano ako nag-request from Physical sim to eSim?

Kung sa kasalukuyan ay gamit mo parin ang plastic card o physical sim ni Gomo at napag-isipan mong mag switch to eSim, sobrang dali lang ng process.

[Note : Upgrading to eSim is very easy, while converting back to physical sim from eSim is very hassle. So think before you upgrade.]

Punta ka lang sa Gomo App > Account > Sim Management > Sim replacement request.

Piliin mo lang ang ‘I want to Upgrade my physical sim to an eSIm’ and you can start the upgrade process as soon as possible.

Before you proceed :

  • Please ensure your device supports eSim.
  • Has available eSim slots.
  • Not carrier-locked.
  • Connected to stable wifi connection or mobile network (for Activation).

[Note: A payment of ₱199 as a SIM replacement fee is charged by GOMO. You can pay via GCash, Maya, debit, or credit card.]

After receiving your OTP and success payment, the QR code for your newly upgraded eSim will be sent to your registered email address in realtime. You can scan the QR using your eSim supported device’s camera.

Paano ako nag-request from eSim to Physical sim?

Ito na yung hassle part, after ko mag-upgrade to eSim, unfortunately bigla nalang nasira ang iPhone 12 ko and I can’t use may eSim (mobile banking purposes), so I decided to request a physical sim sa Gomo.

Make sure na may access ka parin sa Gomo App using your registered email sa account mo.

Punta ka lang sa Gomo App > Account > Sim Management > Sim replacement request > I want to change my eSim to Physical Sim.

Tapos Gomo App will redirect you to the ‘Sim Request Form’, you have to complete all the necessary details na kailangan nila to verify na ikaw talaga ang account owner and wait for the approval.

[Note: A payment of ₱199 as a SIM replacement fee is charged by GOMO. You can pay via GCash, Maya, debit, or credit card.]

It took me so long to received my physical sim umabot ng 14 days! yes 2 weeks, from approval to delivery of my physical sim card. So dapat always kang mag-follow up sa email.

Ang proseso na ito ay para sa mga taong gusto ma-retain ang kanilang mobile number sa Gomo, kung ayaw mo naman dumaan sa ganitong process you can directly avail new Gomo sim card or eSim with different number sa Shopee here.

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